At Wilmington Air, we consider experience and the ongoing training of our field technicians to be the backbone of our 100% satisfaction guarantee. Not only do we have the capabilities to diagnose issues with the latest technologies in HVAC, but the experience to work on older models, too. Whether it be a thermostat malfunction or leaking unit, our first priority is providing you a solution to fit the needs of your family. We understand the stress costly repairs can cause your family, which is why Wilmington Air provides full transparency and honesty to go along with all of our services.

What should you expect with us:

When you call Wilmington Air, you are greeted with prompt and friendly service. Our office staff and field technicians are fully trained to alleviate any unnecessary burden on you.  We understand HVAC issues cause a variety of stresses, so it’s important you receive the level of care, timely service, and communication to go along with our services.  Not only will we work with your availability, but we will text you an image of your technician when in rout to your home or business. We perform extensive background checks on all of our employees, and require badge, uniform, and booties to be worn upon entry into your home or business at all times.

No matter the issue, with Wilmington Air you can expect us to get the job done right, everytime! Call us at (910) 791-1988 to schedule a service appointment today.

Upfront pricing. No hidden fees. 100% customer satisfaction on every project, guaranteed!

  • If your system is broken, we’ll fix it!
  • If your system is no longer fixable, we will help you replace it!
  • If your system is working, we will help you maintain it!

Enjoy Peace of Mind with Our Yearly Maintenance Agreements

Your system should matter to you even when it’s still working. Why wait for an issue, when you have the power to prevent one from happening in the first place? Having your system checked regularly enables us to catch problems and keep your HVAC unit running as efficiently as possible.

Our maintenance agreements, provide our customers the opportunity to have protection from unexpected breakdowns, while adding years of life to your hvac unit. With our preventative maintenance agreements, you can expect a spring and fall 15 point system check and safety inspection, with additional discounts and first priority service all year round.

Call Wilmington Air at (910) 791-1988 to learn about our preventative maintenance agreements to add years of life to your HVAC system!

In Need Of A Repair Today?

Upon arrival to your home or business, our field technicians will perform a full system diagnosis to determine the exact issue you’re having with your system. Regardless of how long you’ve had your HVAC unit, even a properly maintained unit can run into an issue in need of a skilled technician. Your system runs all year round keeping you cool in the summer and warm in the winter, so it’s no surprise when your unit is in need of a little TLC.

Here are a few signs you could need a professional repair service:

  • Making strange noises
  • Incapable of starting
  • Not cooling properly
  • Leaking fluid
  • Running inconsistently
  • Higher than usual electric bill

It’s Time to Replace Your HVAC System

There is no one size fits all HVAC unit or brand to fit any home.  We understand the most ideal outcome for our customers is a speedy repair, but every HVAC unit cannot be saved.  Sometimes the only option is to replace your dying unit with a newly installed system, instead of continuing to pay for repairs that never actually fix your issues long term.

While we understand certain brands comes with their loyal customers, we focus our recommendations on the best outcome for performance and efficiency. Your brand new HVAC system could render itself useless, no matter the brand, if not properly installed or chosen appropriately to fit the needed demands of your home or business.  No matter the brands we carry, we offer our customers options and education to help them make the most informed decision to fit their needs and budget.

Call Wilmington Air at (910) 791-1988 to experience our 100% Satisfaction Guarantee, and let us handle the proper installation of your HVAC unit for both immediate and long term performance!