Having to replace the 20 yr old unit in my not too long purchased home was a bit intimidating with all the information to figure out. What size, price, warranty, service? Well it's been a month since the install of my new heat pump/AC system, and I still cannot say enough good things about how great Wilmington Air was and how confident I feel about my choice to go with them. Jeremy's suggestion to add a zoning feature allows my large room over the garage to now remain as comfortable as the rest of the house, and the mini split unit in the sunroom is delightful! Braden, Zack, Alfonzo and Ryan were so well organized and worked, even in the rain, with such teamwork they had my main unit completely installed in one day. I really appreciated the care and respect they gave to keep my house clean. Also, they re- routed a drainpipe to eliminate a preexisting standing water issue, as a courtesy, for no charge. They listened and addressed every concern I had.Becky stayed in touch and took care of my Duke energy rebate. I truly believe I received the best value, professional installation, and reliable future maintenance service available in the area. Their financing was also a very big plus in making my experience as painless as possible.